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How to Dispute and Fix Errors on Your Credit Report


 
 

Learn how to fix
and remove
credit report errors
which in turn, will improve
your credit score.
Monitoring your Credit
Report is Important to
detect errors.

 

 

Monitor Credit Report Regularly and Dispute Errors

When you order a credit report you'll receive a Dispute form with it. Each bureau normally offers a Dispute form so you can report information you believe to be incorrect.

If you apply for credit of any kind - and are denied - you'll receive a letter of decline from the business/company you applied to and they will disclose to you which one of the Credit Bureaus they used to assist them in making the decision not to extend you credit.

When you're denied credit, you are entitled to a free credit report from the agency that supplied your credit report to the potential lender. Call the Credit Bureau and request a copy of your credit report. If you disagree with items therein, follow up with the Dispute form.

Credit Bureaus will not remove anything from your credit report until they receive proof (in their hands) proving the information is incorrect. If you fill out the Dispute form you should explain in detail why certain information on your credit report is incorrect and/or inaccurate. When mailing a Dispute form to a Credit Bureau, include copies of any and all documents to support the inaccuracies. It's also a good idea to mail copies (never originals), and send the envelope with a Delivery Confirmation or via Certified mail.

Example:
You borrowed $1000 dollars from ABC bank. You're supposed to pay ABC bank $100 dollars a month for the next 12 months, due by the 5th of each month. When you receive your credit report it says that ABC bank reported that you paid $100 dollars past the due date two times. But you know you paid your bill on time. You should contact your bank and ask them to send you a summary of your loan account. When you receive the bank's summary, and you see there are no mistakes - you should attached this summary with the Credit Bureau's Dispute form and mail it in to one of the three main bureaus.
Under the Fair Credit Reporting Act, a Credit Bureau must investigate your claim within 30 days of receiving it. Keep records of when you mailed your correction form. You should mail it via Certified Mail. This way you'll have a signed receipt for delivery, and you'll be able to use this documentation, if in the future, they state they never received it.

 

Correcting Credit Report Errors According to the Federal Trade Commission

Under the FCRA, both the credit reporting company and the information provider (that is, the person, company, or organization that provides information about you to a credit reporting company) are responsible for correcting inaccurate or incomplete information in your report. To take advantage of all your rights under this law, contact the credit reporting company and the information provider.

Step One
Tell the credit reporting company, in writing, what information you think is inaccurate. Include copies (NOT originals) of documents that support your position. In addition to providing your complete name and address, your letter should clearly identify each item in your report you dispute, state the facts and explain why you dispute the information, and request that it be removed or corrected. You may want to enclose a copy of your report with the items in question circled. Your letter may look something like the one below. Send your letter by certified mail, “return receipt requested,” so you can document what the credit reporting company received. Keep copies of your dispute letter and enclosures.

Credit reporting companies must investigate the items in question — usually within 30 days — unless they consider your dispute frivolous. They also must forward all the relevant data you provide about the inaccuracy to the organization that provided the information. After the information provider receives notice of a dispute from the credit reporting company, it must investigate, review the relevant information, and report the results back to the credit reporting company. If the information provider finds the disputed information is inaccurate, it must notify all three nationwide credit reporting companies so they can correct the information in your file.

When the investigation is complete, the credit reporting company must give you the results in writing and a free copy of your report if the dispute results in a change. This free report does not count as your annual free report. If an item is changed or deleted, the credit reporting company cannot put the disputed information back in your file unless the information provider verifies that it is accurate and complete. The credit reporting company also must send you written notice that includes the name, address, and phone number of the information provider.

If you ask, the credit reporting company must send notices of any corrections to anyone who received your report in the past six months. You can have a corrected copy of your report sent to anyone who received a copy during the past two years for employment purposes.

If an investigation doesn’t resolve your dispute with the credit reporting company, you can ask that a statement of the dispute be included in your file and in future reports. You also can ask the credit reporting company to provide your statement to anyone who received a copy of your report in the recent past. You can expect to pay a fee for this service.

Step Two
Tell the creditor or other information provider, in writing, that you dispute an item. Be sure to include copies (NOT originals) of documents that support your position. Many providers specify an address for disputes. If the provider reports the item to a credit reporting company, it must include a notice of your dispute. And if you are correct — that is, if the information is found to be inaccurate — the information provider may not report it again.
 

The FTC :
Federal Trade Commission can Assist with Credit Report Errors

The FTC works to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. To file a complaint or get free information on consumer issues, visit ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357) or TTY: 1-866-653-4261. The FTC enters consumer complaints into the Consumer Sentinel Network, a secure online database and investigative tool used by hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.
 

Credit Bureaus:

 

Equifax Information

P.O. Box 740241
Atlanta, GA 30374-0241
1-800-997-2493 or
1-800-525-6285
Web: http://www.equifax.com
 

Trans Union

Consumer Disclosure Center
P.O. Box 390
Springfield, PA 19064-0390
1-800-888-4213 or
1-800-680-7289
Web: http://www.transunion.com
 

Experian

P.O. Box 2104
Allen, TX 75013-2140
1-888 EXPERIAN (888 397 3742)
Web: http://www.experian.com
 
 
 
 

 
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